Activation

Top-up code is not working
There might be different reasons why you cannot redeem a top code with your provider: The top up platform of your provider is temporarily unavailab...
Fri, 12 Sep, 2014 at 12:19 PM
Received no extra credit
We do not offer extra or free credit with your top ups. These special offers are issued by your provider. If you are topping up and an extra or free t...
Fri, 12 Sep, 2014 at 12:22 PM
Direct top-up failed
After receiving your payment for a direct top-up, we send the order to your provider whereupon they can credit the amount directly to your mobile phone bala...
Fri, 12 Sep, 2014 at 12:24 PM
Chosen wrong product
Unfortunately it is not possible to return or exchange a code once you have received it. Think of top up codes as comparable with scratch cards; you would n...
Fri, 12 Sep, 2014 at 12:26 PM
Can I buy credit for somebody else?
Yes, you can.  If you order a pin, we send it always per email to the emailaddress stated in the order. The pin can be used for any prepaid simcard fr...
Wed, 10 Jun, 2015 at 5:17 PM
How to top up from abroad?
It is also possible to recharge your mobile phone from abroad. If you buy a direct top up, you only need internet and online banking. It doesn´t matte...
Wed, 10 Jun, 2015 at 5:37 PM
iTunes Code redemption instructions
iTunes Code How will I receive my iTunes Code? We will send the iTunes Code to you digitally. We’ll email you the code as soon as you’ve purchased it....
Thu, 29 Jun, 2017 at 1:57 PM