Should an error occur during your payment, this is usually solved within a short amount of time automatically.
Your payment process can be slowed down and eventually result in a failed payment. In this situation, we advise you to choose an alternative payment method if you have not successfull placed your order.
If it is not clear what your payment status is than please contact our customer service first before placing additional orders.
You can always switch to another payment method for placing a new order.