Top FAQ
Most frequently asked questions are to be found right here.
Alphacomm values secure payment. Therefore, all our payments are checked by our payment service provider with high security standards. It may occur that you...
Fri, 25 Oct, 2019 at 3:32 PM
Extra or free prepaid credit after top-up will always be delivered by your provider.
Whenever you've been promised bonus or free credit (for example...
Wed, 29 Apr, 2015 at 10:05 AM
If you do not need your account anymore, we can delete it for you. Please send us the email address that you wish to delete together with the most recent or...
Mon, 3 Aug, 2015 at 9:20 AM
If you own a tablet (such as the Apple iPad) and you are able to make a call, the usual process of top-up according to the top-up instructions of your provi...
Wed, 29 Apr, 2015 at 10:34 AM
With direct top-up, you can top-up without the use of any code. After placing your order, the prepaid will automatically be added to your balance. The mobi...
Wed, 29 Apr, 2015 at 10:15 AM
Beside the usual prepaid, we offer you bundles such as the Lycamobile Holland Bundle and Lebara Unlimited. Activating such a bundle gives you 30 days of un...
Wed, 29 Apr, 2015 at 10:20 AM
We are an independent trader and no part of any provider. We have no access to or insight in network data. Questions about extra or free credit, simcard va...
Wed, 29 Apr, 2015 at 10:27 AM
Recently, the amount of numbers of top-up codes has been changed from 15 to 16 digits by KPN's network.
If you are unable to succesfully activat...
Wed, 29 Apr, 2015 at 10:10 AM